Home About Us Careers Contact

For outages or trouble calls, call 1-844-901-9473
Algoma Power
What kind of customer are you?

News & Media

**Notice to Customers**

IN THE EVENT OF A POSTAL DISRUPTION

Algoma Power Inc “API” is aware of the possibility of a postal strike in the near future.

In order to assist customers in maintaining their hydro account API is offering/reminding customers of the following tools to ensure you have access to and are aware of how API can help you manage your monthly hydro bill during a postal strike and in the future;

Sign up for e-Billing – Receive your monthly invoice by email! Manage your bills from anywhere at anytime. e-Billing is confidential, secure and easy to enroll.  Sign up today and you will also be entered into a draw to win one of five $500.00 credits toward your bill! Visit our website for rules and regulations.  e-Billing

Sign up for Pre-Authorized Debit Plan – By having your bill payments automatically deducted from your bank account each month, you save time, money, and you never have to worry about your due date again.  Sign up here; Pre-Authorized Debit Plan

Pay through your Financial Institution – You always have the option to pay by internet banking, telephone banking, at an ATM, or in person at any financial institution.

For any questions or concerns with these options or other tools, please contact our office.

For further information regarding the latest Canada Post labour negotiations please visit; Canada Post Labour Negotiations

 

.........

 

 

Notice to AffordAbility Fund participants – Customer  experience surveys are currently being conducted throughout Ontario. You may receive a call from Innovative Research Group. Thank you for your time and valuable input.

 

DQ Miracle Treat Day

2018 National Day of Mourning

 

Debt Retirement Charge

Ending the Debt Retirement Charge for all users

The Debt Retirement Charge (DRC) will end for all electricity users on March 31, 2018. No user should be charged the DRC on electricity consumed beginning April 1, 2018.

 

FortisOntario Supports FortisTCI in Turks & Caicos Restoration Efforts

 June 11, 2017 - API Major Event Day

 The Big Goose Reveal

  

Results of the API - Wawa Goose April Donation Matching Drive

 

Ontario Energy Board - Review of Fixed Monthly Charge for microFIT Generator Service Classification

Algoma Power Inc. to Meet Dubreuilville's Electricity Needs

Algoma Power will Match April Donations to the Wawa Goose

Algoma Power Inc. Helps Wawa Build a New Goose

 

 

New Residential Energy Efficiency Program

 

Important notice to Algoma Power residential customers

Ontario Energy Board (“OEB”) directive:  Power will be restored at no charge to those residential customers currently disconnected for non-payment, for the period through April 30, 2017.  Additionally, load limiters will also be removed at no charge to those customers affected.  For those customers to be reconnected, we require a signed copy of the reconnection waiver.  A copy of the waiver is available for download here.

Algoma Power Inc. is committed to providing affected customers with a timely response to this directive.  Details of the full OEB decision and order can be found here.

 

February 2017: Algoma Power Inc. awarded the  Safe Work, Sound Business Award

 Non-Payment Disconnect Rules

 

 

 

 



Quick Links



Mailing List

Receive updates, press releases, community news, or job alerts.

Sign up
Copyright © 2018 Algoma Power Inc. Privacy Policy Social Media Comment Policy